Privacy Policy

Effective Date: January 2025

Thank you for choosing to work with ClickShare. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices, please contact us at support@clickshare.com.

The purpose of this Privacy Policy is to explain clearly what information we collect, how we use it, and what rights you have in relation to it when you use our dropshipping and related services (including call center, export, logistics, and customer services).

If you do not agree with any part of this Privacy Policy, please stop using our services immediately.

1. Information We Collect

Personal Information You Provide:

We collect the personal details you provide to us directly, for example:

Name, phone number, email address, business details, and billing information.
Account login details when registering for our services.
Any information you provide when contacting our support or call center.

Information from Your Business Operations:

Since we support your e-commerce and dropshipping activities, we may collect:

Order and shipment details needed for logistics and fulfillment.
Customer service inquiries handled on your behalf.
Non-personally identifiable analytics about sales and performance.

Automatically Collected Information:

When you interact with our website or platform, we may automatically collect:

Device and browser information.
IP address, location, and usage activity.
Cookies and tracking data for session management and analytics.

2. How We Use Your Information

We use your data to:

Provide and operate our dropshipping, logistics, call center, and customer support services.
Manage and process your orders, shipments, and payments.
Communicate with you about updates, support requests, or marketing (if you agree).
Improve our services and develop new solutions to support your business.
Comply with legal and regulatory requirements.

We do not sell your personal information to third parties.

3. Sharing Your Information

We only share your data in the following cases:

Service Providers: With trusted third parties (e.g., logistics partners, payment processors) strictly for service delivery.
Legal Requirements: If required by law, court order, or government authorities.
Business Transfers: In the case of a merger, acquisition, or company restructuring.

All partners and employees who access your data are required to maintain strict confidentiality.

4. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in securely.
Analyze website performance.
Personalize your user experience.

You may adjust your browser settings to refuse cookies, but this may affect certain service features.

5. Data Retention

We retain your information only as long as necessary to:

Provide our services.
Meet legal, accounting, or tax requirements.

When no longer needed, we delete or anonymize your data.

6. Protecting Your Data

We implement strong technical and organizational measures to protect your information, including:

Secure servers and encryption.
Limited access to authorized staff only.
Regular monitoring of our systems for vulnerabilities.

However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your country's laws, you may have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the information we hold about you.

To exercise your rights, please contact us at support@clickshare.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Significant changes may also be communicated directly to you.